Shipping and Returns Policy

Thank you for shopping at Meva Tsara Natural! We want to make sure your experience with us is as smooth and enjoyable as possible. Please read our shipping and returns policy carefully.

Shipping Policy

Where We Ship

We currently offer shipping to the following countries/regions: If your location is not listed, please contact our customer support for assistance.

Shipping Costs

Shipping costs are calculated based on your location and the weight of your order. You can view the shipping fees during the checkout process before completing your purchase.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor the status of your shipment. Please allow estimated time for the tracking information to be updated.

Delivery Times

Delivery times vary depending on your location. We aim to process and dispatch orders within 14 business days. Refer to our shipping policy for estimated delivery times to your specific region.

Returns and Exchanges

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 14 days of receiving it. Please refer to our detailed return policy for conditions and instructions.

Initiating a Return or Exchange

To initiate a return or exchange, please contact our customer support team at info@mevatsaranatural.com or 707 343 5103. Provide your order number and reason for return, and our team will guide you through the process.

Product Condition

We accept returns of unused and unopened products within 14 days of receipt. If the product is defective or damaged, please contact us immediately for assistance.

Return Shipping

Return shipping costs are the responsibility of the customer, except in cases of damaged or defective items. Please review our return policy for more details.

Refunds Processing

Refunds are typically processed within 14 days after we receive the returned item. The funds will be credited back to the original payment method.